How Our Tracking Works
Most anime stores go silent after you order. We believe you deserve to know exactly where your preorder is at every step.
Release
Preparing
Shipped
US
from US
Pending Release
Your preorder is confirmed. We're waiting for the manufacturer to release this item.
Overseas Preparing
The item has been released and our supplier in China/Japan is preparing your order for shipment.
Overseas Shipped
Your item has left the overseas warehouse and is on its way to our US facility in Minnesota.
Arrived in US
Your item has arrived at our Eden Prairie, MN warehouse. We're processing and preparing it for shipment to you.
Shipped from US
Your package has left our Minnesota facility via UPS/USPS. Expect delivery in 3-5 business days with tracking number provided.
Delivered
Your order has been successfully delivered. Enjoy your authentic anime merchandise!
Why this matters
Most anime stores take your preorder payment and disappear for months. Some never update you until the item arrives (or doesn't). We send email notifications at every stage so you always know where your order stands. No mystery. No radio silence. Just transparency from start to finish.